Terms and Conditions

Effective Date: January 1, 2025

Welcome to Humane Homes Wildlife Removal ("Company," "we," "us," or "our"). These Terms and Conditions govern your use of our website https://www.humanehomesnc.com (the “Website”) and the services we offer. By accessing or using our Website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our Website.

1. Services Provided

Humane Homes Wildlife Removal provides humane wildlife removal, exclusion, and prevention services in North Carolina. Our services include but are not limited to:

  • Wildlife removal (birds, bats, rodents, raccoons, squirrels, etc.)

  • Home inspections for wildlife entry points

  • Wildlife damage repair and prevention solutions

We reserve the right to modify, discontinue, or expand our service offerings at any time without prior notice.

2. User Eligibility

To use our Website or request services, you must:

  • Be at least 18 years old or have permission from a parent or legal guardian.

  • Provide accurate and complete information when scheduling services.

  • Not engage in fraudulent or unlawful activities through our Website.

3. Scheduling and Payments

3.1. Estimates and Pricing

Service estimates provided through the Website or over the phone are subject to change upon an in-person inspection. Prices vary based on the severity of the infestation, location, and required services.

3.2. Payments

  • Payments must be made according to the agreed terms upon booking services.

  • We accept various payment methods, which will be detailed at the time of booking.

  • Late payments may be subject to penalties or service cancellation.

4. Cancellations and Refunds

4.1. Cancellation Policy

  • You may cancel or reschedule a service appointment at least 24 hours in advance without penalty.

  • Cancellations made within 24 hours of the scheduled appointment may be subject to a cancellation fee.

4.2. Refund Policy

  • Refunds will only be issued if a service cannot be performed due to reasons beyond our control.

  • Partial refunds may be considered for services not fully rendered.

  • No refunds will be given for completed services.

5. No Guarantees or Warranties

While we strive for complete customer satisfaction, we cannot guarantee that wildlife will never return to your property. The effectiveness of wildlife prevention measures may vary.

We make no warranties, express or implied, regarding:

  • The complete eradication of wildlife from your property.

  • Any damages resulting from wildlife re-entry after services have been performed.

6. Limitation of Liability

To the fullest extent permitted by law, Humane Homes Wildlife Removal shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from your use of our services or Website.

  • Any harm caused by wildlife before, during, or after our services.

  • Any damages caused by unapproved modifications to your property after our service completion.

7. Intellectual Property

All content on this Website, including text, images, logos, and service descriptions, is the property of Humane Homes Wildlife Removal and is protected by copyright laws. You may not reproduce, distribute, or use any Website content without our prior written consent.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, privacy policies, or business practices of these external sites. Clicking on third-party links is at your own risk.

9. Privacy Policy

By using our Website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. We encourage you to review this page periodically for updates.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of North Carolina. Any disputes arising from the use of our services or Website shall be resolved in the appropriate courts of North Carolina.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Humane Homes Wildlife Removal
1506 E Franklin St. Ste 300, Chapel Hill, NC

inquiries@humanehomesnc.com

By using our Website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.